SAP Business One on SAP HANA
Customer & Vendor Portals

SAP Business One on SAP HANA – Customer & Vendor Portals

Web portals play a crucial part in supply chain management and are widely adopted by businesses today. This, however, hasn’t always been the case. Companies struggled with receiving and sharing accurate information with their vendors and customers. They each had their data on their systems, which in many cases, was out of sync. Any changes made in the data had to be shared with every vendor and customer separately through e-mail, telephone communication, or through meetings, which was time-consuming. Even as EDI (electronic data interchange) came along, it was a little beyond what small businesses could afford, for the expertise and resources it required. Today, anyone can use a portal with minimal resources or training.

Inecom, an SAP partner, has developed a customer and a vendor portal and integrated that with SAP Business One on SAP HANA. These portals are simple to deploy and use and renders a clear representation of the transactions between the business and their customers and vendors.

Inecom Customer Portal

The Inecom Customer Portal allows multiple authorized individuals from within a customer organization to access their relevant data held within the SAP Business One on SAP HANA ERP solution of the business.

The customers can create new Sales Orders, view status of existing Open Orders, check their historical data, view their Statement of Account and view available stock and prices of products.

Access is provided in a secure environment and the security system ensures that he customer can only view his data in SAP. The customer can maintain his own addresses, shipping & billing, contact numbers, email-ids and ensure that the information is always updated.

Often businesses use such portals for their dealers in which case the dealer can also see their yearly & quarterly targets along with actual achievements against the targets.

Customer portals are beneficial for both; the business and their customer and foster good customer relations based on transparent communication of data.

Inecom Customer Portal

The Inecom Customer Portal allows multiple authorized individuals from within a customer organization to access their relevant data held within the SAP Business One on SAP HANA ERP solution of the business.

The customers can create new Sales Orders, view status of existing Open Orders, check their historical data, view their Statement of Account and view available stock and prices of products.

Access is provided in a secure environment and the security system ensures that he customer can only view his data in SAP. The customer can maintain his own addresses, shipping & billing, contact numbers, email-ids and ensure that the information is always updated.

Often businesses use such portals for their dealers in which case the dealer can also see their yearly & quarterly targets along with actual achievements against the targets.

Customer portals are beneficial for both; the business and their customer and foster good customer relations based on transparent communication of data.

Vendor Portal

That clear and quick communication between a business and their vendors plays a pivotal role in timely delivery to their customer and ultimately, their success—is common knowledge. Vendor portals, also linked to the SAP system, allow vendors to see the lifecycle of an order and their inventory on their web browser.

The Inecom Vendor Portal manages the transactions and business processes with two types of vendors, viz. material or component vendors as well as sub-contractors that provide machining services to the business as part of their manufacturing infrastructure.

Material Vendors can see the Purchase Orders that have been issued to them from the business along with those that are open as well as overdue. Such vendors are provided with the facility to select the line against which they are ready to ship goods and send an ASN (Advanced Shipment Note) to the business when they dispatch goods.

The ASN is viewed by the security at the gate when goods reach the warehouse of the business and accepted for further processing by Stores and later Quality, while at the same time providing complete visibility to the vendor on the status of the goods received from them.

Vendor Portal

That clear and quick communication between a business and their vendors plays a pivotal role in timely delivery to their customer and ultimately, their success—is common knowledge. Vendor portals, also linked to the SAP system, allow vendors to see the lifecycle of an order and their inventory on their web browser.

The Inecom Vendor Portal manages the transactions and business processes with two types of vendors, viz. material or component vendors as well as sub-contractors that provide machining services to the business as part of their manufacturing infrastructure.

Material Vendors can see the Purchase Orders that have been issued to them from the business along with those that are open as well as overdue. Such vendors are provided with the facility to select the line against which they are ready to ship goods and send an ASN (Advanced Shipment Note) to the business when they dispatch goods.

The ASN is viewed by the security at the gate when goods reach the warehouse of the business and accepted for further processing by Stores and later Quality, while at the same time providing complete visibility to the vendor on the status of the goods received from them.

Sub-contractor Portal

The Sub-contractors can see the Delivery Challans received from the business for processing work. The Sub-contractors too can select the line from the Delivery Challan and generate the Return when they are ready to ship the goods after processing to the business.

Vendor portals organise the procurement process and enable vendors to see the workflow and track data in real-time. They can instantly resolve their queries about their purchase orders, GRPO, AP invoices, inventory supply, overdue shipments, and payment history through documents accessible on a dashboard. This relieves employees from handling inquiries and saves time.

Sub-contractor Portal

The Sub-contractors can see the Delivery Challans received from the business for processing work. The Sub-contractors too can select the line from the Delivery Challan and generate the Return when they are ready to ship the goods after processing to the business.

Vendor portals organise the procurement process and enable vendors to see the workflow and track data in real-time. They can instantly resolve their queries about their purchase orders, GRPO, AP invoices, inventory supply, overdue shipments, and payment history through documents accessible on a dashboard. This relieves employees from handling inquiries and saves time.

To know more about how Inecom can help you in implementing enterprise solutions like SAP Business One, SAP Business One on SAP HANA, Infrastructure Solution such as Microsoft Azure, SAP Add-ons like Quality Management System, Warehouse Management System and Web-Portals etc. please reach out to us at enquiries@inecomworld.com or talk to our SAP expert.