Inecom Customer Portal
The Inecom Customer Portal allows multiple authorized individuals from within a customer organization to access their relevant data held within the SAP Business One on SAP HANA ERP solution of the business.
The customers can create new Sales Orders, view status of existing Open Orders, check their historical data, view their Statement of Account and view available stock and prices of products.
Access is provided in a secure environment and the security system ensures that he customer can only view his data in SAP. The customer can maintain his own addresses, shipping & billing, contact numbers, email-ids and ensure that the information is always updated.
Often businesses use such portals for their dealers in which case the dealer can also see their yearly & quarterly targets along with actual achievements against the targets.
Customer portals are beneficial for both; the business and their customer and foster good customer relations based on transparent communication of data.